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Delivery & returns

Delivery

UK mainland delivery. Most orders are sent straight from our distribution partner for next-day delivery. Cut-off: [time]. Cost: [delivery cost / free over £X]. Highlands, islands and Northern Ireland: [terms].

Returns

For online orders by consumers, you have the right to cancel within 14 days of receiving your goods, without giving a reason, under the Consumer Contracts Regulations. Tell us at [returns email], and we will tell you where to send the item. We refund the price and standard delivery within 14 days of getting the item back (or proof you sent it). Return postage: [who pays].

Business (trade) purchases: [trade returns policy, e.g. unused in original packaging within X days].

Faulty items

Consumers' rights under the Consumer Rights Act 2015 are not affected. Contact us and we will put it right.